The purchase of one module allows you to make up to 100 copies of the materials. A module includes electronic versions of the following documents:

Participant Materials

Workbook. The workbook includes individual, team, and large group exercises, along with key points of discussion. The workbook can be used during the class and is explicit enough to be used as a reference after the class.

• Introduction. The big picture is examined. Participants can examine reasons for conducting training on this topic, can uncover hidden agendas, and can
• Objectives. Participants are given a preview of the content of the course.
• Assessment. Each module starts with an individual assessment. This creates an awareness of what issues might be addressed in the class.
• Descriptive text on lecture items. Several lecture items
• Assignments/exercises. Each module has several individual and group exercises, designed to get participants talking and applying the concepts to individual situations.
• Summary and Action Items. Participants are asked to commit to making certain changes or applying certain concepts to ensure that the skills are transferred into action.

Post-Training Quiz. This quiz is 10 simple questions to ensure that participants are able to reiterate key concepts.

Leader's Materials

Powerpoints. Overheads have been developed to match the course content. Many of the overheads are summary boxes of the information, or other information extracted from the course manual. Many trainers copy the powerpoints and include in the participant's materials for reference during and after the class. A company-specific design template can be applied to customize the presentation.

Leader's Notes. These notes will assist the trainer in presenting the class, facilitating group dynamics, using the overheads, and handling questions and answers.

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