1.
Get people moving. Have them stand up. Or ask them to change
places with someone else in the room. Ask them to stretch.
2.
Take a short break. Even a five-minute intermission can break
the mood and enliven things.
3.
Let them talk to each other. Put the participants in small groups
to talk over what you've said, or to answer specific questions you
supply. Or ask them to pick a partner and discuss common experiences
or find answers to a problem, and be ready to report back to others.
4.
Ask people to raise their hands. For some reason, people
like to raise their hands! For example, ask, "Raise your hand if
this has been an issue that you have had to deal with on the job."
Then call on the person who has raised his or her hand.
5.
Move around more. Walk through the audience, stand next to
a participant and look him or her in the eye. Deliver your talk
from the back of the room instead of the front.
6.
Ask people to rate something on a scale of 1 to 10.
Ask individuals to assess something and give it a number. For example,
"If one is terrible and ten is perfect, what is the number you'd
give to the quality of our service to customers right now?" This
gets people curious about what others will say, and may lead into
an interesting discussion.
7.
Ask specific individuals a tough question, or ask them to
demonstrate something in front of the group. People love to see
one of their own "in the spotlight." Just make sure that you have
chosen the right volunteer, one who wouldn't mind the attention.
8.
Tell a joke or a story. Everyone likes to laugh, and we all
can appreciate a well-told story. Experienced presenters usually
have a few jokes or stories on hand, ready for emergencies.
9.
Change your agenda. If things start to drag, don't be afraid
to move to another topic. To be safe, ask the group if they would
like to discuss another topic, or ask them which topic they would
like to discuss.
10.
Acknowledge the low energy and ask the group what to do.
This works best with a small, cooperative group, or one you know
well. For example, "Well, it seems like this isn't the most exciting
part of the day to everybody. What issues would you all like to
focus on instead?"