The workforce is made up of a multitude of people. All have various backgrounds, educational levels, personalities, and experiences to draw from. This module takes a broad view of "diversity" and focuses on how every one is part of the diversity picture. Diversity can be a source of creativity and innovation but can be a source of conflict in groups. Employers are wise to communicate with everyone on the value that they bring to the table.

Course Content

The module covers these topics and more:

• Legal issues
• Global workplace.
• Customer focus.
• Our commitment to diversity
• Employee's rights and responsibilities

Audience:

All employees could benefit from this module. The major objective is to create an awareness that everyone is different and those differences need to be valued.

Timing:

This module can be presented with a minimum of two hours. Employees and managers should be split into different groups so managers can have a more in-depth and private discussion on certain issues.

Exercises:

• Self Assessment: Your Position on Diversity
• Definition of diversity
• Questions and answers
• Reference to company policies and practices
• Group discussions
• Employee rights and responsibilities
• Summary and action items